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Contact Center and BPO
The CC & BPO industry has recently been acknowledged in key rankings such as Everest Group, Gartner, and Tholons Top 100 Outsourcing Destination list. The CC & BPO industry has been identified as one of the industries with the greatest potential for job creation in Guatemala, owing to the global expansion of outsourcing services, the potential of geographic and demographic characteristics, the results, and the growth capacity that companies currently operating in the country have.
